Shipping policy

Shipping is free on every order to a US address.

Where we ship

We ship to addresses in the United States only.

Shipping cost

Shipping is free on all US orders, with no minimum spend.

Processing time

Orders are processed within 1 to 3 business days. Orders placed before 5pm ET start processing that business day. Orders placed after 5pm start processing the next business day.

Delivery time

Once your order has shipped, delivery takes 3 to 5 business days. Delivery times are estimates and can sometimes be affected by events outside our control, such as carrier delays.

Carriers

The carrier depends on your order and location. You will see it in your shipping confirmation email.

Order updates

When your order ships, we email you a shipping confirmation. If tracking is available for your delivery, the tracking link is included in that email.

Problems with your delivery

If your order has not arrived within the expected time, or arrives damaged, please contact us and we will help.

Contact us

Tilnoari, 1693 Alice Court, Annapolis, MD 21401, United States.
Email: contact@tilnoari.store
Phone: (210) 710-7915 (Monday to Friday, 9am to 5pm ET)